Guest privacy and data security
Guest privacy and data security are important to Pandox. The Code of Conduct for employees contains guidelines on privacy and information security.
The Company works actively to prevent breaches relating to data security and guests’ personal data. Among other things, training in data security takes place locally at each hotel as well as through the mandatory Company-wide digital training.
To protect the guests’ personal data Pandox uses technical and organisational protective measures, such as firewalls and password-protected systems. Employees must also respect the guests’ privacy and ensure that their personal data is treated confidentially. In 2022 there were 0 (0) data breaches at hotels operated by Pandox.
Pandox has 1,880 (1,560) employees who come from 90 (85) different countries, which reflects the diversity in the hotel industry. Pandox wants to create the right conditions for motivated and independent employees who have a clear mandate in their roles, and for equality and inclusivity in the workplace.
Satisfied hotel guests
Hotel guests expect the hotel to deliver a safe and memorable experience. The hotel premises are to be safe and the employees must have the right skills to operate them in a safe and secure way.
Inclusive local communities
Hotels have a significant role to play in the local community by providing experiences, meetingplaces and a place to stay for the light, and as employers and purchasers of local products and services.