The Hotel Brussels, formerly Hilton Brussels, was acquired by Pandox in 2010 and is located in the Avenue Louise district in central Brussels. Pandox assumed operational responsibility in 2011 and then commenced an extensive two-year repositioning and refurbishment project with the aim of positioning the hotel as the top meeting hotel of Brussels.

In the city, one of the strongest increasing business segments is governmental delegations, as the city is becoming increasingly important as a venue for NATO and EU meetings.The project included the redesign and upgrade of rooms, corridors, restaurants, bar, lobby and public areas.

In addition, the meeting and conference areas were expanded and upgraded and the 27-storey building was equipped with a new spa and fitness centre, modern energy systems and a more streamlined layout and logistics. From the beginning, Pandox has actively been working with optimisation of the hotel operations, including support for revenue and distribution management, as well as productivity management.

  • Investment program: 35 MEUR
  • Actions 2011-2013: Complete refurbishment and modernisation of all 421 rooms as well as modernization of 12 meeting rooms, 2 ball rooms and a complete new Urban Spa and Fitness Centre and a stylish new restaurant and bar

Further information about The Hotel, Brussels

Reception