General Managers

  • Bernard Chênevert

    General Manager

    Employed since 2008
    Background: Degree from Lausanne Hotel Management School. More than 15 years’ experience of the hotel industry, including the repositioning of hotels. Led W Montreal to Hotel of the Year Worldwide in 2007.

    DoubleTree by Hilton Montreal
    Number of rooms: 595
    Operator/brand: Pandox/Hilton

  • Sébastien Gagné

    General Manager

    Employed since 2008

    Background: Degree from Institut de tourisme et d’hôtellerie du Québec. More than 20 years’ experience in the hotel industry; started at the Delta Montréal as Maître d’hôtel and climbed the ranks for 7 years moving from the Director F&B to Director Human Resources. Worked for the W Montreal where he became in 2007 the Director of Operations, changed for the InterContinental Montreal as Director of Experience for the last 10 years to help the re-positioning of the hotel following renovations and continued his growth as General Manager in 2018.


    InterContinental Montreal
    Number of rooms: 357
    Operator/brand: Pandox/ InterContinental

  • Hans Wils

    General Manager

    Employed since 2009
    Background: Considerable hotel experience within Marriott, Golden Tulip and Accor. Has worked for Sofitel International since 1994 with various positions in the Netherlands and Belgium. Most recent position was at the Lafayette Square in Washington DC, USA.

    Crowne Plaza Antwerpen
    Number of rooms: 262
    Operator/brand: Pandox/Crowne Plaza

  • Egbert Buursink

    General Manager

    Employed since 2016.
    Background: Bachelor Degree Finance from Hotelschool The Hague, The Netherlands.  Over 25 years experience in International hotel industry; Marriott in USA, Inter-Continental in Germany, Starwood In Belgium/Brussels and most recently 2 years GM position with Hilton Worldwide at Hilton Brussels Grand Place. Extensive operational background & strong Brand experience with repositioning of Le Méridien Brussels and Four Points by Sheraton for Starwood.


    The Hotel Brussels, Beligum  
    Number of rooms: 420
    Operator/brand: Pandox/Independent

  • Benjamin Tenius

    General Manager

    Employed since 2014
    Background: Diplom-Betriebswirt (FH) Degree from the Munich University of Applied Science after achieving “Hotelfachman” with merits from the city of Munich. More than 18 years’ experience within the hospitality industry. Worked for IHG, Kempinski and Marriott before joining Hilton in 2016.

    Broad Experience from Full Service Hotels to Luxury properties in city- and resort locations in the Europe, Middle East and the Caribbean. Led the F&B Team in Abu Dhabi to the IHG AMEA F&B Excellence Awards in 2012.

    Rooted in the world of restaurants, bars and hotels, being a passionate host to the world is his greatest goal as a hotelier.


    Hotel Indigo Brussels - City
    Number of rooms: 284
    Operator/brand: Pandox/Indigo

  • Charles Boelen

    General Manager

    Employee since 2004.

    Degree from Thonon-les-Bains  Hotel Management School.

    After 10 within Hilton International in Belgium, the Netherlands and France, Charles has been the driving forces for the repositioning of the Holiday Inn Brussels Airport from 2007 to 2015.


    Crowne Plaza Brussels - Le Palace
    Number of rooms: 354
    Operator/brand: Pandox/Crowne Plaza

  • Jan-Patrick Krüger

    General Manager

    Employed since March 2013 Background: Held several leading positions in Sales,- Marketing and Revenue Management in the hotel industry. Became General Manager in 2006 and opened new Golden Tulip in Hamburg. Moved to Hilton in 2008 and was appointed to manage Hilton Dortmund, a Pandox-owned hotel, later on Hilton Dresden, the most complex hotel operations within Hilton in Europe.

    Hotel Berlin, Berlin
    Number of rooms: 701
    Operator/brand: Pandox/independent

  • Frank Senger

    General Manager

    Employed since January 2013
    Background: Considerable international hotel experience. Has held various Management position within Mövenpick Hotels & Resorts, Meliá Hotels International, and private owned hotels. Most recent Position General Manager TRYP by Wyndham, before EAM Meliá Berlin and EAM Mövenpick Resort & Thalasso Crete (Pre-& post- opening and Operation).


    Radisson Blu Dortmund
    Number of rooms: 190
    Operator/brand: Pandox/Radisson Blu

  • Christian Schmidt

    General Manager

    Employed since February 2019

    Background: A highly driven hospitality management specialist with several years of professional experience within some of the leading international hotel company´s like Thomas Cook, Marriott, Accor and Intercontinental Hotels Group. Has held several leading positions in rooms-operations and revenue management. Most recent position was General Manager for the Holiday Inn Dusseldorf Hafen in Germany where he was responsible for a brand change from Mercure (Accor) to Holiday Inn (IHG).


    Holiday Inn Lübeck
    Number of rooms: 159
    Operator/brand: Pandox/Holiday Inn

  • Ellen Deboeck

    General Manager

    Employed since 2019.
    Background: Bachelor Degree Hotel school Erasmus, Belgium and completed studies of Tourism Destination Management at the George Washington University. Over 20 years’ experience in the International Hotel& Leisure industry such as Sandals Resorts Intl in the Caribbean, Intercontinental (Crowne Plaza) in Belgium & UK and Martins Hotels in Belgium. With an extensive operational background in upscale & luxury hotels/resorts, repositioning and rebranding of numerous properties.


    Hilton Brussels Grand Place
    Number of rooms: 224
    Operator/brand: Pandox/Hilton

  • Nina Peltola

    General Manager

    Employed since May 2011. Background: Many years experience of Travel and Tourism Industry. Most recent position; Sales and Marketing Manager at hotel Korpilampi. Before as Sales Manager for Sokos- and Radisson Blu Hotels in Finland. 1987-2001 Sales Manager at Viking Line, 2001-2006 Sales Manager at Tallink Finland.

    Hotel Korpilampi, Espoo/Helsinki
    Number of rooms: 151
    Operator/brand: Pandox/independent

  • Frank Rücker

    General Manager

    Employed since 2013
    Background: Hotel Economy Degree and former Chef. Over 30 years of experience in international hotel industry: Hilton, Golden Tulip, Accor and Dorint in Germany, Poland and Turkey. Held GM positions with Hilton Worldwide at Hilton Dortmund and Hilton Garden Inn Stuttgart. Successful operational background & excellent Brand experience with soft and grand openings of 4* hotels and as well with conversions and repositioning of midsize properties in Bremen and Hamburg.


    Radisson Blu Hotel, Bremen
    Number of rooms: 235
    Operator/brand: Pandox/Radisson Blu


  • Richard Lee

    General Manager

    Employed since September 2018.
    Background: Previous experience as General Manager with Accor, Hilton and Jurys Inn. Holds a Degree and Postgraduate Diploma in Hospitality Management from Birmingham University and is an alumni of the Cornell General Managers Program. Richard is Chair of the Heathrow Hoteliers Association, a St Julian’s Scholar and Fellow of the Institute of Hospitality in the UK.

    Hilton Garden Inn Heathrow Airport
    Number of rooms: 
    Operator/brand: Pandox/Hilton

  • Remco van der Jagt

    General Manager

    Employed since November 2019.
    Background: alumni of the International Hospitality Management Program at the Essec University in Paris. Started in the hotel industry with several positions in Sales & Marketing at Dorint and later Accor. The last three years, he was specialized in the International Airline Industry. General Manager since 2017, started as General Manager at Accor where he was responsible for the Ibis Rotterdam City Centre.


    Novotel den Haag World Forum
    Number of rooms: 
    Operator/brand: Pandox/Novotel

  • Thomas Bagger

    General Manager

    Employeed since 2020
    Background: 15 years of experience in hospitality, working for Choice Hotels, Pandox and Meininger Hotels. Second time working for Pandox, after developing and opening Urban House in 2015, which was then leased out to Meininger Hotels. Continued as Regional Manager for Meininger Hotels for 3 years, with hotels in London, Milan & Rome, until he joined Pandox again in 2020 to manage Hotel Mayfair and Hotel TwentySeven.

    Hotel Mayfair & Hotel TwentySeven
    Number of rooms: 203 & 200
    Operator/brand: Pandox/Pandox

  • Bert Doosje

    General Manager

    Employed since December 2019.

    Background: Graduate in Hotel Management, Heidelberg. Well-founded training in gourmet restaurants and management trainee at Hyatt International. Professional experience of more than 25 years as an executive in various positions in the upscale private hotel industry as well as international hotel chains such as Dorint, Accor, Grape Hospitality.

    Novotel Hannover, Germany
    Number of rooms: 205
    Operator/brand: Pandox/Novotel