General Managers

  • Bernard Chênevert

    General Manager

    Employed since 2008
    Background: Degree from Lausanne Hotel Management School. More than 15 years’ experience of the hotel industry, including the repositioning of hotels. Led W Montreal to Hotel of the Year Worldwide in 2007.

    DoubleTree by Hilton Montreal
    Number of rooms: 595
  • Sébastien Gagné

    General Manager

    Employed since 2008

    Background: Degree from Institut de tourisme et d’hôtellerie du Québec. More than 20 years’ experience in the hotel industry; started at the Delta Montréal as Maître d’hôtel and climbed the ranks for 7 years moving from the Director F&B to Director Human Resources. Worked for the W Montreal where he became in 2007 the Director of Operations, changed for the InterContinental Montreal as Director of Experience for the last 10 years to help the re-positioning of the hotel following renovations and continued his growth as General Manager in 2018.


    InterContinental Montreal
    Number of rooms: 357
    Operator/brand: Pandox/ InterContinental
  • Hans Wils

    General Manager

    Employed since 2009
    Background: Considerable hotel experience within Marriott, Golden Tulip and Accor. Has worked for Sofitel International since 1994 with various positions in the Netherlands and Belgium. Most recent position was at the Lafayette Square in Washington DC, USA.

    Crowne Plaza Antwerpen
    Number of rooms: 262
    Operator/brand: Pandox/Crowne Plaza
  • Egbert Buursink

    General Manager

    Employed since 2016.
    Background: Bachelor Degree Finance from Hotelschool The Hague, The Netherlands.  Over 25 years experience in International hotel industry; Marriott in USA, Inter-Continental in Germany, Starwood In Belgium/Brussels and most recently 2 years GM position with Hilton Worldwide at Hilton Brussels Grand Place. Extensive operational background & strong Brand experience with repositioning of Le Méridien Brussels and Four Points by Sheraton for Starwood.

    The Hotel Brussels, Beligum  
    Number of rooms: 420
    Operator/brand: Pandox/Independent
  • Benjamin Tenius

    General Manager

    Employed since 2014
    Background: Diplom-Betriebswirt (FH) Degree from the Munich University of Applied Science after achieving “Hotelfachman” with merits from the city of Munich. More than 18 years’ experience within the hospitality industry. Worked for IHG, Kempinski and Marriott before joining Hilton in 2016.

    Broad Experience from Full Service Hotels to Luxury properties in city- and resort locations in the Europe, Middle East and the Caribbean. Led the F&B Team in Abu Dhabi to the IHG AMEA F&B Excellence Awards in 2012.

    Rooted in the world of restaurants, bars and hotels, being a passionate host to the world is his greatest goal as a hotelier.

    Hilton Brussels City
    Number of rooms: 284
    Operator/brand: Pandox/Hilton
  • Charles Boelen

    General Manager

    Employee since 2004.

    Degree from Thonon-les-Bains  Hotel Management School.

    After 10 within Hilton International in Belgium, the Netherlands and France, Charles has been the driving forces for the repositioning of the Holiday Inn Brussels Airport from 2007 to 2015.

    Crowne Plaza Brussels - Le Palace
    Number of rooms: 354
    Pandox/Crowne Plaza
  • Dion Maes

    General Manager

    Employed since 2016

    Background: Bachelor Degree from the Hotel Management School Maastricht plus a Master in Marketing & Advertising.  Strong Sales & Marketing experience, including pre-opening, opening and repositioning. Has worked for reputable brands like Dolce Hotels & Resorts, Crowne Plaza Hotels & Resorts (IHG) and Marriott. Most recent position was Director of Sales & Marketing for the Zurich Marriott Hotel, Switzerland before moving into first General Manager role at Holiday Inn Brussels Airport

    Holiday Inn Brussels Airport
    Number of rooms: 310
    Pandox/Holiday Inn
  • Jan-Patrick Krüger

    General Manager

    Employed since March 2013 Background: Held several leading positions in Sales,- Marketing and Revenue Management in the hotel industry. Became General Manager in 2006 and opened new Golden Tulip in Hamburg. Moved to Hilton in 2008 and was appointed to manage Hilton Dortmund, a Pandox-owned hotel, later on Hilton Dresden, the most complex hotel operations within Hilton in Europe.

    Hotel Berlin, Berlin, 
    Number of rooms: 701
    Operator/brand: Pandox/independent
  • Frank Senger

    General Manager

    Employed since January 2013
    Background: Considerable international hotel experience. Has held various Management position within Mövenpick Hotels & Resorts, Meliá Hotels International, and private owned hotels. Most recent Position General Manager TRYP by Wyndham, before EAM Meliá Berlin and EAM Mövenpick Resort & Thalasso Crete (Pre-& post- opening and Operation).


    Radisson Blu Dortmund
    Number of rooms: 190
    Operator/brand: Pandox/Radisson Blu
  • Christian Schmidt

    General Manager

    Employed since February 2019

    Background: A highly driven hospitality management specialist with several years of professional experience within some of the leading international hotel company´s like Thomas Cook, Marriott, Accor and Intercontinental Hotels Group. Has held several leading positions in rooms-operations and revenue management. Most recent position was General Manager for the Holiday Inn Dusseldorf Hafen in Germany where he was responsible for a brand change from Mercure (Accor) to Holiday Inn (IHG).


    Holiday Inn Lübeck
    Number of rooms: 159
    Operator/brand: Pandox/Holiday Inn
  • Frank Rücker

    General Manager

    Radisson Blu Hotel, Bremen
    Number of rooms: 235
    Operator/brand: Pandox/Radisson Blu


  • Vieri Biticchi

    General Manager

    Working for Hilton Hotels since 1998 covering management roles in Room Division and Food & Beverage at the Rome Cavalieri Hilton and Hilton Prague; continued his career as Director of Operations in former Conrad Brussels, Hilton Amsterdam and Hilton Brussels City prior to his appointment as Hotel Manager at the Hilton Grand Place.

    Hilton Grand Place 
    Number of rooms: 224
    Operator/brand: Pandox/Hilton
  • Nina Peltola

    General Manager

    Employed since May 2011. Background: Many years experience of Travel and Tourism Industry. Most recent position; Sales and Marketing Manager at hotel Korpilampi. Before as Sales Manager for Sokos- and Radisson Blu Hotels in Finland. 1987-2001 Sales Manager at Viking Line, 2001-2006 Sales Manager at Tallink Finland.
    Hotel Korpilampi, Espoo/Helsinki
    Number of rooms: 151
    Operator/brand: Pandox/independent